How to optimise medical scheme benefits?

Medical schemes can be confusing at times, your fund manager answers the common questions asked by you (the member) to help you to optimise your medical scheme benefits.

Who should I contact with an account query?
Why MEDIMED, as opposed to another medical scheme?
Costs vs Benefits (tell us a bit about the options)?
How can members make MEDIMED work better for their budget?
How can members make sure their claims are processed efficiently?
What are the advantages of MEDIMED over other schemes?
How is MEDIMED performing?